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Відгуки клієнтів
Рейтинг
93.2 %
від 3841 відгуків Від реальних клієнтів
Рецензії за національністю:
(9783)
(1781)
(1543)
(1518)
(469)
(448)
(395)
(322)
Останні відгуки:
Thomas Walther Sauder
(2-3 резервації)
Switzerland
21.09.2024
Оцінка послуги:
very bad
the pick-up takes much too long! You could collect all necessary information upfront and speed up the process easily. I returned the car 2 hours earlier than agreed and was charged 24 EUR for this! Your staff Tihomir Zdravkov is very unfriendly, could not even show me where this is written in the contract. On the voucher nothing was mentioned about such a fee.
Оцінка персоналу:
bad
friendly lady. But very slow.
unfriendly... not fit for this job
unfriendly... not fit for this job
Час отримання/повернення:
good
Оцінка автомобіля:
good
Рекомендували б Ви нас:
yes
no
Simon Kristensen
(більше 6 резервацій)
Denmark
26.08.2024
Оцінка послуги:
very bad
Car was not ready when picking up. Took more than 45min. Because it was given to someone else who drove it first without re-fueling.
The car punctured, after warning against tire inflation level since the beginning.
Оцінка персоналу:
good
Час отримання/повернення:
average
Оцінка автомобіля:
very bad
Рекомендували б Ви нас:
yes
no
Rene Zwolsman
(1 резервація)
Netherlands
16.08.2024
Оцінка послуги:
very bad
According to your employee my creditcard is not a creditcard and because of that I had to take extra insurance
Оцінка персоналу:
average
Час отримання/повернення:
average
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Tomas Sinska
(1 резервація)
Latvia
09.08.2024
Оцінка послуги:
very bad
Totaly bad company. NIT RETURNED DEPOSIT... WANT CHARGE FOR SCRACESS BUT SCRACSES WAS BEFORE WE RENT CAR. WE HAVE ALL VIDEO.
NEVER USE THIS COMPANY THEY TAKE DEPOSIT FOR 620€.
Оцінка персоналу:
very bad
On take car sad ok can return two hours more.
We take car 18.00 returned 14.00.
We paid for full 7 days.
But they charge us pluss 2 hours.
Arogantion . Always try sad car broken but car was returned same as we take it.
Arogantion . Always try sad car broken but car was returned same as we take it.
Час отримання/повернення:
average
Оцінка автомобіля:
bad
Never use this company!!!!
Рекомендували б Ви нас:
yes
no
Bogdan Munteanu
(1 резервація)
Romania
05.07.2024
Оцінка послуги:
very bad
Оцінка персоналу:
very bad
Час отримання/повернення:
very bad
Оцінка автомобіля:
excellent
If you choose their car with company stickers applied on the car everywhere you go, you have problems with parking and police stopping you.
Рекомендували б Ви нас:
yes
no
Andrius Rybakovas
(1 резервація)
Lithuania
04.07.2024
Оцінка послуги:
very bad
I had worst experience in my life.
I will not recomend anybody to deal with your company.
Оцінка персоналу:
average
Час отримання/повернення:
good
Оцінка автомобіля:
bad
In my opinion better to find car somewhere, but not in TOP.
Рекомендували б Ви нас:
yes
no
Yunis Emre Elbay
(1 резервація)
Turkey
29.06.2024
Оцінка послуги:
very bad
On 26.06.2024 at 09:30, we applied to rent a car from the friends at the toprentacar counter at Varna airport. They took us by transfer vehicle, saying that the transaction would not be carried out from here and that it would be done from the office outside. We rented the car there. We were not informed that we would be charged 24 Euros if it was delivered before time, and we had a flight at 09:30 on 29.06.2024. When we arrived at the airport, one of your staff stated that we had to wait until 08:30 and that no fee would be charged after the vehicle was checked. They stated that if we delivered the vehicle at this time, we would be late for the plane. Even though we said that I went to the airport to rent a car and you took us out, the staff's behavior was very bad and they spoke loudly to us and did not even allow us to talk. Frankly, we come to Varna often. Neither me nor my friends will rent a car from your company again.
Оцінка персоналу:
very bad
Your staff spoke loudly and did not allow us to speak. Even though he was unsympathetic and explained our situation, I worked at night. I will leave in the morning. He almost caused us to be late for our flight by saying "I will go home"?
Berbat çok kötü
Berbat çok kötü
Час отримання/повернення:
bad
Оцінка автомобіля:
excellent
Berbat çok kötü
Рекомендували б Ви нас:
yes
no
Susan Kitchukova
(2-3 резервації)
United States
27.06.2024
Оцінка послуги:
very bad
The documents that were given to me were not accepted by customs in turkey. That was the whole reason we rented the car. Then when returning it the lady tried saying we broke the trunk but it wasn’t us. Ridiculous.
Оцінка персоналу:
average
Rude. Was being rude to the man dropping off before me too.
Час отримання/повернення:
average
Оцінка автомобіля:
average
Рекомендували б Ви нас:
yes
no
Carlos Enrique Toro Gutierrez
(1 резервація)
Colombia
25.06.2024
Оцінка послуги:
very bad
Worst experience in my life in any rental car company
Big delays
Poor clarity information
Hidden and abusive charges
Very unfair policies
My worst EVER experience
Оцінка персоналу:
very bad
Час отримання/повернення:
average
Оцінка автомобіля:
very bad
Рекомендували б Ви нас:
yes
no
Ventsislav Lavchiev
(4-5 резервацій)
Austria
08.06.2024
Оцінка послуги:
very bad
Оцінка персоналу:
bad
Час отримання/повернення:
very bad
Оцінка автомобіля:
average
Рекомендували б Ви нас:
yes
no
