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Відгуки клієнтів
Рейтинг
94.3 %
від 22236 відгуків Від реальних клієнтів
Рецензії за національністю:
(9595)
(1755)
(1543)
(1489)
(465)
(436)
(390)
(315)
Останні відгуки:
Thorsten Bornewasser
(1 резервація)
Germany
05.10.2024
Оцінка послуги:
very bad
I feel cheated and didn't take the car. I had to pay again on site for something I had already paid for
Оцінка персоналу:
bad
I feel cheated and didn't take the car. I had to pay again on site for something I had already paid for
x
x
Час отримання/повернення:
very bad
Оцінка автомобіля:
very bad
I feel cheated and didn't take the car. I had to pay again on site for something I had already paid for
Рекомендували б Ви нас:
yes
no
David Ohalloran
(1 резервація)
Australia
05.10.2024
Оцінка послуги:
very bad
The car is in need of repair. The steering is not good and the battery gave only a little more than 100km per charge. This is the worst car I’ve driven in many years.
Оцінка персоналу:
average
Please don’t rate individual staff. This is a sign of poor management trying to blame front line staff
Час отримання/повернення:
average
Оцінка автомобіля:
very bad
This is the worst electric car I’ve ever driven. Even the MG is better to drive! There is nothing intuitive about the Peugeot dash or system. Also the Top Rentacar slogan on the back window is exactly in the line of sight for the rear vision mirror making it a driving hazard. We booked via booking.com specifically asking for a city pickup but it turned out to be near the airport.
Рекомендували б Ви нас:
yes
no
Daniel Makhotkin
(1 резервація)
Belgium
02.10.2024
Оцінка послуги:
very bad
Quand tu prouve avec une vidéo faite le soir de la prise en charge de la voiture et que le personnel te dis que non c'est pas une griffe sur la vidéo c'est le flash de la caméra scandale
Оцінка персоналу:
very bad
Час отримання/повернення:
bad
Оцінка автомобіля:
good
Рекомендували б Ви нас:
yes
no
Y**** G********
(1 резервація)
Israel
30.09.2024
Оцінка послуги:
very bad
It took 2 hours and 5 minutes (!) from the moment I enterd your office till I got the car keys. Disaster!
The agent was NOT nice and not expirienced.
Оцінка персоналу:
bad
It took 2 hours and 5 minutes (!) from the moment I enterd your office till I got the car keys. Disaster!
The agent was NOT nice and not expirienced.
No GPS altugh it was prommised in the contract.
Didnt gave me any introduction and explenetion about the car even after I asked to.
Was Fair but not nice.
Was Fair but not nice.
Час отримання/повернення:
average
Оцінка автомобіля:
good
Рекомендували б Ви нас:
yes
no
Thomas Walther Sauder
(2-3 резервації)
Switzerland
21.09.2024
Оцінка послуги:
very bad
the pick-up takes much too long! You could collect all necessary information upfront and speed up the process easily. I returned the car 2 hours earlier than agreed and was charged 24 EUR for this! Your staff Tihomir Zdravkov is very unfriendly, could not even show me where this is written in the contract. On the voucher nothing was mentioned about such a fee.
Оцінка персоналу:
bad
friendly lady. But very slow.
unfriendly... not fit for this job
unfriendly... not fit for this job
Час отримання/повернення:
good
Оцінка автомобіля:
good
Рекомендували б Ви нас:
yes
no
Simon Kristensen
(більше 6 резервацій)
Denmark
26.08.2024
Оцінка послуги:
very bad
Car was not ready when picking up. Took more than 45min. Because it was given to someone else who drove it first without re-fueling.
The car punctured, after warning against tire inflation level since the beginning.
Оцінка персоналу:
good
Час отримання/повернення:
average
Оцінка автомобіля:
very bad
Рекомендували б Ви нас:
yes
no
Joseph Kohen
(4-5 резервацій)
Bulgaria
25.08.2024
Оцінка послуги:
very bad
the car was bad. It stopped working and could not be started in the middle of the day. The crew in Plovdiv especially the manager provide very slow service and were very un friendly I was in a hurry since I missed many meetings due to the broken car. Terrible service
Оцінка персоналу:
good
she was ok
the person who accepted me was very nice
the person who accepted me was very nice
Час отримання/повернення:
good
Оцінка автомобіля:
very bad
Рекомендували б Ви нас:
yes
no
M******* O*** H****
(4-5 резервацій)
United Kingdom
23.08.2024
Оцінка послуги:
very bad
Оцінка персоналу:
bad
Overall chap did a good job
Extremely rude and abrupt. Try to blame me for him to stay longer at job, which was extremely un-professional. Lied about the office closing time, as I was entering the terminal the office was still open after 2015 Chap was only I treating in charging more and more Didn’t know how to process looked confused most of the time Extremely disappointed experience I will have to think twice to use top rent in the future
Extremely rude and abrupt. Try to blame me for him to stay longer at job, which was extremely un-professional. Lied about the office closing time, as I was entering the terminal the office was still open after 2015 Chap was only I treating in charging more and more Didn’t know how to process looked confused most of the time Extremely disappointed experience I will have to think twice to use top rent in the future
Час отримання/повернення:
good
Оцінка автомобіля:
good
Рекомендували б Ви нас:
yes
no
E*** B******
(більше 6 резервацій)
Bulgaria
22.08.2024
Оцінка послуги:
very bad
Проблем а ме връщам колата преди 2 часа
И съм таксуван 48лв
Оцінка персоналу:
bad
Не
Не
Не
Час отримання/повернення:
good
Оцінка автомобіля:
bad
Не
Рекомендували б Ви нас:
yes
no
Rene Zwolsman
(1 резервація)
Netherlands
16.08.2024
Оцінка послуги:
very bad
According to your employee my creditcard is not a creditcard and because of that I had to take extra insurance
Оцінка персоналу:
average
Час отримання/повернення:
average
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
