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Відгуки клієнтів
Рейтинг
94.1 %
від 14802 відгуків Від реальних клієнтів
Рецензії за національністю:
(10262)
(1820)
(1583)
(1549)
(486)
(467)
(404)
(345)
Відгуки за місцем знаходження:
Останні відгуки:
J******* J*** R****
England
England
04.06.2018
Оцінка послуги:
excellent
We went through Ryanair webpage for car hire. This was an easy process to book the car.
We just went to the Top Car desk at the airport, they then arranged a shuttle bus to collect us and take us to the depot, approx 5 mins journey.
The process of paperwork took a little while, but nothing different from other car hire companies. The car was throughly gone over and each mark recorded, we were shown the car inside and out. The car was clean and tidy. A lovely drive also.
When we returned the car, the process was quite quick but thorough and a shuttle bus arrived soon so we could get to the airport for our return flight.
Overall a good experience, I feel they are honest and don’t try to rip you off like other companies have in the past.
Оцінка персоналу:
excellent
Went through the car in detail to ensure each previous mark was recorded.
Very efficient, keen to give a good service. He throughly checked our car on completion.
Very efficient, keen to give a good service. He throughly checked our car on completion.
Час отримання/повернення:
average
Оцінка автомобіля:
excellent
We were given a Clio estate, this was plenty of room for 3x small cases and about 5 carrier bags.
Рекомендували б Ви нас:
yes
no
Keimpe Herman Sinnema
Netherlands
Netherlands
04.06.2018
Оцінка послуги:
excellent
Оцінка персоналу:
excellent
Час отримання/повернення:
excellent
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Luca Renelli
(2-3 резервації)
Italy
04.06.2018
Оцінка послуги:
excellent
The service is great .. you should add some information translated into Italian on the contract.
Greetings and good work
Оцінка персоналу:
excellent
available and resolutive
he did his job in a meticulous, kind manner with the clientele
he did his job in a meticulous, kind manner with the clientele
Час отримання/повернення:
average
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Mauro Ferrari
(1 резервація)
Italy
04.06.2018
Оцінка послуги:
excellent
Thanks to all staff very nice
Оцінка персоналу:
excellent
Час отримання/повернення:
excellent
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
G***** D******* G*******
(1 резервація)
Bulgaria
04.06.2018
Оцінка послуги:
excellent
Оцінка персоналу:
excellent
Час отримання/повернення:
excellent
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Georgi Kirovski
(1 резервація)
Bulgaria
04.06.2018
Оцінка послуги:
excellent
Оцінка персоналу:
excellent
Час отримання/повернення:
good
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Stoyan Donchev Dichev
Bulgaria
Bulgaria
03.06.2018
Оцінка послуги:
excellent
Оцінка персоналу:
excellent
Час отримання/повернення:
good
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Jason Ruffell
(2-3 резервації)
England
03.06.2018
Оцінка послуги:
bad
We booked wifi at the time of booking which was on the 21/01/18. We booked this as our daughter would be in the middle of revising for her exams at school so knew that she would need internet access. Upon arrival and getting the car I was advised that there was no internet devices available as they were all out. I advised that I had pre-booked one and was told that they are subject to availability. This seems strange that as you have had my booking since 21st January you could not have one available. The car also did not have a full tank of petrol and we were told that it was marked on the form but that the tank was full and it was a glitch on the fuel gauge that was common on the Citroens. This was not the case as when I filled up the car it fuel gauge clearly showed full. I filled the car up twice, once when leaving Bansko for the journey back to Sofia and then a short distance from the airport to return the car. On both of these occasions the fuel gauge showed a full tank so there was no glitch with the gauge, the tank was not full. I had to spend the first day of our holiday sorting out internet due to the one that I had booked not being available. I have now got a internet solution in place that I can rely on so I would also like to cancel the wifi internet from my upcoming bookings as it is not required. I have clicked no to recommending your service to a friend based on this rental alone. I have rented in the past and not experienced any issues which is why I have already made bookings in the future, hopefully these will not be like this one.
Оцінка персоналу:
good
Viktor was friendly and polite.
Polite, professional and friendly. Speedy service. Thanks.
Polite, professional and friendly. Speedy service. Thanks.
Час отримання/повернення:
good
Оцінка автомобіля:
good
The aircon in the car was poor.
Рекомендували б Ви нас:
yes
no
Pavlina Rumenova Vladimirova
(4-5 резервацій)
Bulgaria
03.06.2018
Оцінка послуги:
excellent
Оцінка персоналу:
excellent
Час отримання/повернення:
excellent
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Georg Marinov Mladenov
Bulgaria
Bulgaria
03.06.2018
Оцінка послуги:
good
greshno mi e imeto Georgi Paunov Mladenov
vse oshte si shacam depozita.
Оцінка персоналу:
excellent
Час отримання/повернення:
bad
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
