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Відгуки клієнтів
Рейтинг
94.0 %
від 14324 відгуків Від реальних клієнтів
Рецензії за національністю:
(9817)
(1781)
(1544)
(1523)
(469)
(450)
(397)
(323)
Останні відгуки:
A*** C******** S******
(більше 6 резервацій)
United States
12.10.2025
Оцінка послуги:
good
I've had very good service from Top Car for four years. This time, there were a few problems.
Оцінка персоналу:
average
I had sent my driver's license and International driver's license information before travel, as requested by agents. Unfortunately, these documents were not entered in the system, causing me to spend more time at pick up.
The pick-up agents were nice. However, there are a few things agents should review with drivers if they haven't driven that make & model before: how do you open the trunk? The gas cap? The Opel Astra has a very unusual gas gauge--how on earth do you read it?
The service representative annoyed me at drop off because, as I was trying to explain a fault in the anti-skid feature on the car, he interrupted me and tried to mansplain the feature to me. I may be a small, grey-haired female, but I grew up in Detroit Michigan, and I really know cars. The anti-skid feature was misfunctioning. He should have just politely listened to me, thanked me, and reported it.
The service representative annoyed me at drop off because, as I was trying to explain a fault in the anti-skid feature on the car, he interrupted me and tried to mansplain the feature to me. I may be a small, grey-haired female, but I grew up in Detroit Michigan, and I really know cars. The anti-skid feature was misfunctioning. He should have just politely listened to me, thanked me, and reported it.
Час отримання/повернення:
good
Оцінка автомобіля:
average
This particular car was fun to drive, with great pick-up and a smooth suspension over some really rough, rural roads. However, the anti-skid feature kept kicking off, jiggling the car and demanding a manic hold on the steering wheel, both in raining conditions and also on dry pavement.
Рекомендували б Ви нас:
yes
no
Michael Kipnis
(1 резервація)
Israel
11.10.2025
Оцінка послуги:
excellent
Оцінка персоналу:
good
Час отримання/повернення:
good
Оцінка автомобіля:
good
Рекомендували б Ви нас:
yes
no
Clark Taylor
(4-5 резервацій)
United Kingdom
11.10.2025
Оцінка послуги:
good
Оцінка персоналу:
good
Час отримання/повернення:
excellent
Оцінка автомобіля:
good
Рекомендували б Ви нас:
yes
no
Aldo Giacometti
(1 резервація)
Italy
11.10.2025
Оцінка послуги:
excellent
Оцінка персоналу:
excellent
Час отримання/повернення:
average
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Lewis Glaze
(1 резервація)
Spain
11.10.2025
Оцінка послуги:
excellent
This was the third time we use the Rental Services, as usual the treatment and quality was great, will use every year from now on.
Оцінка персоналу:
excellent
Great staff member, very polite and outgoing.
Very polite
Very polite
Час отримання/повернення:
good
Оцінка автомобіля:
good
Very clean on the inside, easy to drive.
Рекомендували б Ви нас:
yes
no
Angel Paunov
(4-5 резервацій)
Bulgaria
11.10.2025
Оцінка послуги:
excellent
Оцінка персоналу:
excellent
Час отримання/повернення:
good
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Yermiyahu Hauptman
(1 резервація)
Israel
10.10.2025
Оцінка послуги:
excellent
Оцінка персоналу:
good
proffesional
extremely nice, proffesional and helping person
extremely nice, proffesional and helping person
Час отримання/повернення:
excellent
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Alexandra Elizabeth Vaughan
(1 резервація)
Australia
10.10.2025
Оцінка послуги:
good
Great car, and helpful staff at the front desk, but the technical support was not as thorough - there seemed to be confusion/miscommunication re an issue charging the car
Оцінка персоналу:
excellent
Very helpful, patient and informative
Again, helpful and patient
Again, helpful and patient
Час отримання/повернення:
average
Оцінка автомобіля:
excellent
Car is great, but make sure the rental company explains how to charge it thoroughly
Рекомендували б Ви нас:
yes
no
Delyan Kostadinov Dimitrov
(1 резервація)
Bulgaria
10.10.2025
Оцінка послуги:
excellent
Бързо обслужване, ясна процедура, всичко беше разяснено както трябва.
Оцінка персоналу:
excellent
Час отримання/повернення:
good
Оцінка автомобіля:
excellent
Достатъчен вътрешен обем за този клас автомобили, добри седалки, прилично пътно поведение.
Рекомендували б Ви нас:
yes
no
A********* T****** A**********
(4-5 резервацій)
Bulgaria
10.10.2025
Оцінка послуги:
excellent
Оцінка персоналу:
excellent
Час отримання/повернення:
good
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
