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Відгуки клієнтів
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94.1 %
від 14675 відгуків Від реальних клієнтів
Рецензії за національністю:
(10127)
(1809)
(1576)
(1548)
(481)
(461)
(403)
(338)
Відгуки за місцем знаходження:
Останні відгуки:
Jake Morgan John
(1 резервація)
United Kingdom
04.06.2024
Оцінка послуги:
very bad
Rented a car from 0000 on 30th of may.
Websote clearly said GMT+1 (IE BST).
TOOK THE car at 0200 on 31st but they said they were expecting me 26 hours earlier in the early hours of thr 30th not then so charged me extra days rental. This is entirely because their website is flawed
When I took the car i confirmed that i was returning the car at 1600 bst 1800 Bulgaria time. The guy was yes that's not a problem no worries etc. Then lied to my face saying we never had this conversation. Valko was his name, and he is a criminal. I am posting to every single Facebook page with British people who live in Bulgaria to avoid you as you are just to take advantage of people
Arrived at Bulgaria time 1800.They fined me an extra day rental, a penalty fee, tax and any other things they could make up. An extra 57 euros.
They said that that fee was on top of keeping the 250€ deposits.
Total cost for a 4 day rental €565.
I used to work for enterprise rent a car and even they weren't as criminal as this.
First and last time i come to Bulgaria, will be claiming it all back from my credit card company as a section 75 claim but just bullying behaviour
Оцінка персоналу:
bad
Liar and a thief
Had to do as Valko told him as he has no other options, nice guy but as a representative of the company I struggle to be more optimistic
Had to do as Valko told him as he has no other options, nice guy but as a representative of the company I struggle to be more optimistic
Час отримання/повернення:
very bad
Оцінка автомобіля:
very bad
Would never recommend as they are just trying to fond reasons to.scam and fine you.
Рекомендували б Ви нас:
yes
no
Christine Elaine Taylor
United Kingdom
04.06.2024
Оцінка послуги:
excellent
Great service and car which I enjoyed driving very much thank you.
Оцінка персоналу:
good
Very good polite service thank you.
We had to wait half an hour before being seen to to drop off the car. Was not particularly friendly.
We had to wait half an hour before being seen to to drop off the car. Was not particularly friendly.
Час отримання/повернення:
average
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Katja Berlee
(1 резервація)
Netherlands
04.06.2024
Оцінка послуги:
bad
I booked through ryan air, i paid for insurrance as well. arriving at Sofia, your agent said that he did not accept an insurrance from an outside company and i had to pay again. Meaning I have paid twice. I am afraid i am ripped off.
Booking : 763431495
How can you solve this?
Ragards Katja
Оцінка персоналу:
average
not friendly at all and very slow
Час отримання/повернення:
good
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
J*** M***** P*** B****
(більше 6 резервацій)
France
04.06.2024
Оцінка послуги:
excellent
Nice car
Nice company
Оцінка персоналу:
excellent
Very Nice
Very Nice
Very Nice
Час отримання/повернення:
excellent
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Ivaylo Delchev Todorov
(більше 6 резервацій)
Bulgaria
04.06.2024
Оцінка послуги:
excellent
Оцінка персоналу:
excellent
Час отримання/повернення:
excellent
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Angelina Ruggeri
(більше 6 резервацій)
Germany
03.06.2024
Оцінка послуги:
excellent
Оцінка персоналу:
average
Час отримання/повернення:
average
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Anton Simeonov Atanasov
(більше 6 резервацій)
Bulgaria
03.06.2024
Оцінка послуги:
bad
Оцінка персоналу:
very bad
Час отримання/повернення:
bad
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
T**** I***** G*********
(більше 6 резервацій)
Bulgaria
03.06.2024
Оцінка послуги:
good
давам Добро като оценка а не отлично единствено заради дългото чакане на летището при нашето пристигане към 50мин. Няма ясно упътване къде точно се чака и какво да чакаме, първо ни казаха че на буса пише "Top-rent-a-car" после че можело и само цветни ленти да има на него.
Оцінка персоналу:
excellent
Час отримання/повернення:
average
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
M**** T*******
(1 резервація)
Croatia
03.06.2024
Оцінка послуги:
excellent
.
Оцінка персоналу:
good
.
.
.
Час отримання/повернення:
good
Оцінка автомобіля:
excellent
.
Рекомендували б Ви нас:
yes
no
P**** M****** P****
(1 резервація)
Spain
03.06.2024
Оцінка послуги:
excellent
Really good service. Car was really good, and the service was great.
Оцінка персоналу:
excellent
Diyan has been so helpfull.
Really quick, Diyan has been really helpfull. They drop is off to the AirPort.
Really quick, Diyan has been really helpfull. They drop is off to the AirPort.
Час отримання/повернення:
excellent
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
