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Відгуки клієнтів
Рейтинг
94.0 %
від 14324 відгуків Від реальних клієнтів
Рецензії за національністю:
(9817)
(1781)
(1544)
(1523)
(469)
(450)
(397)
(323)
Останні відгуки:
Derek Wilfred Coe
(4-5 резервацій)
United Kingdom
20.06.2024
Оцінка послуги:
good
Car as indicated, transparent process, access road to depot poor.
Оцінка персоналу:
good
Efficient and good english
Very efficient, extremely polite and informative.
Very efficient, extremely polite and informative.
Час отримання/повернення:
good
Оцінка автомобіля:
good
If travelling a considerable distance the smaller car can be uncomfortable on uneven surfaces.
Рекомендували б Ви нас:
yes
no
Kelsa Smith-mouskourova
(4-5 резервацій)
Bulgaria
19.06.2024
Оцінка послуги:
good
I made a fairly last minute reservation, so I had to wait about 20 minutes after my pick-up time for the car to be ready.
Оцінка персоналу:
excellent
Mihail was great. He made sure I understood the contract and was very quick with the paperwork.
Pavel was nice. He was being screamed at by a customer who didn't want to follow the rules, but still managed to take my keys and documents so that I could get on the shuttle and get to the airport, as I was running late.
Pavel was nice. He was being screamed at by a customer who didn't want to follow the rules, but still managed to take my keys and documents so that I could get on the shuttle and get to the airport, as I was running late.
Час отримання/повернення:
average
Оцінка автомобіля:
good
This car is nice, but there was a very bad storm while I was driving through the mountain to Botevgrad. The car is light and doesn't handle well in such extreme conditions.
Рекомендували б Ви нас:
yes
no
A***** H***** C****
(більше 6 резервацій)
United Kingdom
19.06.2024
Оцінка послуги:
good
The car was as expected. The getting of the car was delayed due to volume of people.The return was ok.
Оцінка персоналу:
average
Waited too long. It needed more people available for the volume of customers
He was efficient and enabled us to catch shuttle but too many cusomers at one time
He was efficient and enabled us to catch shuttle but too many cusomers at one time
Час отримання/повернення:
good
Оцінка автомобіля:
good
You should list the options for automatic more clearly ie hybrids. Joakim was great on the drop off for terminal 2
Рекомендували б Ви нас:
yes
no
A**** F**** J**** G*******
(більше 6 резервацій)
Germany
18.06.2024
Оцінка послуги:
good
Оцінка персоналу:
good
sehr angenehm!
Час отримання/повернення:
good
Оцінка автомобіля:
good
Рекомендували б Ви нас:
yes
no
S***** S**** Y*****
(більше 6 резервацій)
Bulgaria
18.06.2024
Оцінка послуги:
good
Оцінка персоналу:
good
Час отримання/повернення:
good
Оцінка автомобіля:
good
Рекомендували б Ви нас:
yes
no
V***** F****** B*****
(2-3 резервації)
Bulgaria
17.06.2024
Оцінка послуги:
good
Оцінка персоналу:
good
Час отримання/повернення:
average
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
T***** G*****
(4-5 резервацій)
Turkey
16.06.2024
Оцінка послуги:
good
This is second time we rented a car by your company. Generally we're so content about your service.
Оцінка персоналу:
average
We rented the car to go to Turkey and sent all documents days ago. On the picking up day Mihail told us that our documents were not ready and to call your company around 7-8 in the morning to prepare them. We had an appointment at 13.00 in Istanbul so we've already booked the to go there at that time. He was so unserious. We had to go to border by car and leave it on Bulgaria in part and pass the border by foot. We had to take a taxi from Kapikule to Istanbul to be able to be there on time. We had to pay very much for transportation in these 4 days. Also Mihail told us that if we pass the border with this car we only pay a fine of 300 euros. But I think he should know that this is a criminal case passing through the border with a car without documentation. He's not a professional guy and we complained about him. Also we're waiting for a compensation for our payments because of not having the car.
Thank you.
He was so kind. We told him our problem when we picked the car and he dealed with the issue. Tried to help us and he was very quick.
He was so kind. We told him our problem when we picked the car and he dealed with the issue. Tried to help us and he was very quick.
Час отримання/повернення:
average
Оцінка автомобіля:
excellent
Good car
Рекомендували б Ви нас:
yes
no
C*** A********
(1 резервація)
Italy
16.06.2024
Оцінка послуги:
good
Оцінка персоналу:
good
More time to make some signature.
Час отримання/повернення:
average
Оцінка автомобіля:
good
The nominal fare proposed was not include the protection assurance
Рекомендували б Ви нас:
yes
no
Yigal Bronstein
(2-3 резервації)
Israel
15.06.2024
Оцінка послуги:
good
Оцінка персоналу:
excellent
Час отримання/повернення:
average
Оцінка автомобіля:
good
Рекомендували б Ви нас:
yes
no
Shikin Semen
(1 резервація)
Russia
15.06.2024
Оцінка послуги:
good
Some misunderstanding about return location in Varna.
Оцінка персоналу:
good
Час отримання/повернення:
average
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
