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Відгуки клієнтів
Рейтинг
91.7 %
від 692 відгуків Від реальних клієнтів
Рецензії за національністю:
(9850)
(1789)
(1546)
(1526)
(470)
(452)
(397)
(325)
Останні відгуки:
E*** V****** N******
(2-3 резервації)
United Kingdom
28.05.2022
Оцінка послуги:
excellent
Оцінка персоналу:
good
Час отримання/повернення:
excellent
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
D**** A*** W*******
(1 резервація)
United Kingdom
28.05.2022
Оцінка послуги:
excellent
Оцінка персоналу:
excellent
We were told by the man who checks the cars the phone couldn’t be used with the in car screen but it does!
Час отримання/повернення:
good
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
R****** M****** M***** D****
(більше 6 резервацій)
United Kingdom
26.04.2022
Оцінка послуги:
excellent
Оцінка персоналу:
excellent
Час отримання/повернення:
excellent
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Tina Angela Borer
(2-3 резервації)
United Kingdom
22.04.2022
Оцінка послуги:
excellent
Оцінка персоналу:
excellent
Час отримання/повернення:
excellent
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
P**** P***** G****
(2-3 резервації)
United Kingdom
11.04.2022
Оцінка послуги:
excellent
Оцінка персоналу:
excellent
Час отримання/повернення:
good
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Spencer Paul Baker
(2-3 резервації)
United Kingdom
29.03.2022
Оцінка послуги:
excellent
Very friendly and knowledgeable of the rental process.
Оцінка персоналу:
excellent
Again helpful and freindly.checked the car properly before we went through the return paperwork.
Час отримання/повернення:
good
Оцінка автомобіля:
good
Click had a very good boot space. Also enough room for 4 people to travel comfortably. Easy to use and enough power to do motorway travelling. I thought it was quite economic on fuel also.
Рекомендували б Ви нас:
yes
no
Top Rent A Car:
Dear Mr. Baker,
Thank you for filling out the survey to evaluate the services on our website!
We are glad that you are satisfied with the provided services and car.
We will enjoy seeing you again.
Best Regards
A***** C*********
(більше 6 резервацій)
United Kingdom
26.03.2022
Оцінка послуги:
excellent
Оцінка персоналу:
excellent
Час отримання/повернення:
good
Оцінка автомобіля:
excellent
Extra insurance cost when I paid insurance with Ryanair
Рекомендували б Ви нас:
yes
no
Top Rent A Car:
Dear Customer,
Thank you for your review.
When you book your rent with a partner company, you can buy an insurance with them that is separate from ours. None of them are obligatory but gives an additional assurance. If you need more info you can email us or call to 0700 89 050.
Best Regards
Patrick David Lewis
(більше 6 резервацій)
United Kingdom
15.03.2022
Оцінка послуги:
excellent
must remember to wash the car before i drop off, but the car wash as busy at the McDonalds site.
Оцінка персоналу:
excellent
service with a smile
looked very grumpy but excellent customer service considering the time 4.45am today
looked very grumpy but excellent customer service considering the time 4.45am today
Час отримання/повернення:
good
Оцінка автомобіля:
excellent
when you ask for a car type you normally get it as specified, i have used top rent a car for the best part of 10 years and have never had a real problems with them.
Рекомендували б Ви нас:
yes
no
Top Rent A Car:
Dear Mr. Lewis, Thank you for your review. We are very happy to have provided you with such a positive experience and will pass along your comments to the team here at Top Rent A Car. Your satisfaction is our top priority. We hope you have a great day!
Mark Hill
(1 резервація)
United Kingdom
07.03.2022
Оцінка послуги:
excellent
Brilliant! Staff in the office are so helpful, they really understood my situation. No matter how stupid my questions, they always have time!
Оцінка персоналу:
excellent
I got so lucky with Dimitar being thee. Clearly explained everything. Made me feel at ease.
I was so happy to see Dimitar again. I was late and he understood why. No moaning, no bad comments. Perfect professional.
I was so happy to see Dimitar again. I was late and he understood why. No moaning, no bad comments. Perfect professional.
Час отримання/повернення:
excellent
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Top Rent A Car:
Dear Mr. Hill,
We're so happy to hear about your positive experience with Top Rent A Car! We appreciate you are taking the time to leave your feedback on our colleague’s excellent customer service and would be more than happy to assist you again in the future!
Kind Regards 
S***** G***
(4-5 резервацій)
United Kingdom
06.03.2022
Оцінка послуги:
excellent
Very understanding with the whhel and tyre damage, causing a late arrival.
Оцінка персоналу:
excellent
Very understanding, not refilling the car, a d wheel a d tyre damage.
Час отримання/повернення:
good
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Top Rent A Car:
Dear Customer,
Thank you for taking the time to write us a review. We can understand that there is situations that are out of our control and do our best to help our customers.
We look forward to serving you again. 
Not very welcoming and grumpy.