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Відгуки клієнтів
Рейтинг
91.2 %
від 474 відгуків Від реальних клієнтів
Рецензії за національністю:
(9964)
(1798)
(1547)
(1546)
(474)
(455)
(401)
(330)
Відгуки за місцем знаходження:
Останні відгуки:
Tania Minkova
(4-5 резервацій)
France
12.07.2026
Оцінка послуги:
average
Оцінка персоналу:
average
Час отримання/повернення:
excellent
Оцінка автомобіля:
good
Рекомендували б Ви нас:
yes
no
Romain Daniel Gildo Moise Mochon
(1 резервація)
France
04.05.2026
Оцінка послуги:
average
Tax for early drop off
Оцінка персоналу:
bad
Tax for early drop off no information before
Час отримання/повернення:
good
Оцінка автомобіля:
bad
Low pressure tire and old car
Рекомендували б Ви нас:
yes
no
Tania Minkova
(4-5 резервацій)
France
23.04.2026
Оцінка послуги:
average
Оцінка персоналу:
good
Час отримання/повернення:
average
Оцінка автомобіля:
average
Рекомендували б Ви нас:
yes
no
D***** O***** C*********
(4-5 резервацій)
France
20.04.2026
Оцінка послуги:
average
Had to change the car for another one due to some mechanical issues on the initial car that was rented
Оцінка персоналу:
excellent
They where very professional and changed the car for a similar one in your Burgas agency
Could drop the car at the airport, it was very convenient - Thank you. please make sure that all cars have the correct time in order to avoid various problems...
Could drop the car at the airport, it was very convenient - Thank you. please make sure that all cars have the correct time in order to avoid various problems...
Час отримання/повернення:
good
Оцінка автомобіля:
good
Рекомендували б Ви нас:
yes
no
Christophe Michel Denis Yon
(2-3 резервації)
France
28.10.2025
Оцінка послуги:
average
Waiting 2 hours for the arrival'.. and dont take in priority the bulagarian, respect the order of arrival please!
Оцінка персоналу:
excellent
Excellent for Milena, but very bad for a male collegue who taken in priority bulgarians without respected the order of arrival.... I said him but nothing! I'm agree for Milena's excuse but not for your male collegue, i dont know his name.
Час отримання/повернення:
average
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Benoit Desire Spinelli
(1 резервація)
France
14.07.2025
Оцінка послуги:
average
Оцінка персоналу:
average
Час отримання/повернення:
good
Оцінка автомобіля:
average
Рекомендували б Ви нас:
yes
no
Fatah Rezzai
(2-3 резервації)
France
18.04.2025
Оцінка послуги:
average
The service was perfect. The car was perfect. But i was obliged to pay the extra insurance because i don't have a credit card (nobody has in France)
Оцінка персоналу:
excellent
Perfect car delivery. A bit long due to all the document and procedure.
Perfect and quick car return.
Perfect and quick car return.
Час отримання/повернення:
good
Оцінка автомобіля:
excellent
If more than 2 big luggage the Luggage compartment is not big enough.
Рекомендували б Ви нас:
yes
no
E*** D*********
(4-5 резервацій)
France
22.02.2025
Оцінка послуги:
average
Оцінка персоналу:
good
Час отримання/повернення:
excellent
Оцінка автомобіля:
average
Pas de Gps dans ce véhicule et manqué un bouton sur le frein a main
Рекомендували б Ви нас:
yes
no
C******* G*******
(1 резервація)
France
09.06.2024
Оцінка послуги:
average
I'm disappointed because we had to add charges after the quote. We were not informed of the additional tax for young drivers (although we asked about it when we booked), and we had a dispute at the end of the rental period.
but the car is great.
Оцінка персоналу:
bad
Long wait to get the car. But the explanations were clear.
litigation at the end of the rental period
litigation at the end of the rental period
Час отримання/повернення:
bad
Оцінка автомобіля:
good
this car is perfect
Рекомендували б Ви нас:
yes
no
M***** C**** M******
(1 резервація)
France
03.05.2022
Оцінка послуги:
average
I expected more comprehension for the payment of the fine I had in plovdiv. I spend a lot of time on the phone trying to understand how to pay it myself. Unfortunately I never managed to do it. Therefore I had to pay 15€ extra for management cost. I though it was really exagerated and if I had known form the start I would not have ruined 2 days to try to do it myself.
Оцінка персоналу:
average
Service was ok. The person was not super friendly neither very helpful.
For the reason above my drop off experience was not good
For the reason above my drop off experience was not good
Час отримання/повернення:
average
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Top Rent A Car:
Dear Customer,
Thank you for your review. We would like to apologize for the inconvenience caused and for the misunderstanding. Please note that 15 euros is the administrative fee for the processing of the documents needed and arranging payment of the parking fee on your behalf. We hope we will see you again and leave a better expression on you.
Kind Regards 
