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Відгуки клієнтів
Рейтинг
91.8 %
від 701 відгуків Від реальних клієнтів
Рецензії за національністю:
(9932)
(1798)
(1546)
(1542)
(472)
(455)
(401)
(327)
Відгуки за місцем знаходження:
Останні відгуки:
Paul Stuart Warburton
(2-3 резервації)
United Kingdom
28.07.2025
Оцінка послуги:
good
Excellent new car. Pick up was slow : office very busy and the agent seemed to be very inexperienced. The credit card I'd sent was refused at the desk, as was my debit card. If not for my wife's credit card I don't know what would have happened. The same cards worked perfectly everywhere else in Bulgaria
Оцінка персоналу:
good
Час отримання/повернення:
good
Оцінка автомобіля:
excellent
The Clio was great : I rent a lot of cars on holiday and this was the best.
Рекомендували б Ви нас:
yes
no
Andrew Stewart Dunning
(1 резервація)
United Kingdom
11.07.2025
Оцінка послуги:
good
Would have been excellent except the pick up from the terminal on arrival was a bit chaotic. Not prepared for the number of people arriving at the same time so we had to wait for another bus to arrive, and there were still people waiting after the second bus
Оцінка персоналу:
good
Час отримання/повернення:
average
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Jack David Skinner
(1 резервація)
United Kingdom
30.06.2025
Оцінка послуги:
good
Оцінка персоналу:
good
Час отримання/повернення:
good
Оцінка автомобіля:
good
Overall a good experience. I had some initial confusion over damage I reported during the hire period, however this was resolved easily. The team really helped with this, and the car itself was clean and worked very well for my trip!
I would recommend this company, and if I am in Bulgaria again I would definitely hire with them again.
Рекомендували б Ви нас:
yes
no
Lisa Kelly Warner
(1 резервація)
United Kingdom
25.06.2025
Оцінка послуги:
good
Very Friendly staff
Оцінка персоналу:
good
Very Friendly
But you must have a credit card to pay for the deposit 1800 lev or debit card 800 lev plus 40 euros
Only complaint
Very Friendly
Very Friendly
Час отримання/повернення:
bad
Оцінка автомобіля:
excellent
Easy car to drive
Рекомендували б Ви нас:
yes
no
Frank Trevor Facey
(більше 6 резервацій)
United Kingdom
17.06.2025
Оцінка послуги:
good
Paid for airport collection, but did not expect to walk several hundred meters to collect the car (would have been worse if raining). Paying the additional monies would expect the car to be closer to terminal building.
Also on returning the car only one person manning the desk and also looking after car parking/inspections.
Оцінка персоналу:
average
See above
Long wait with only one person on duty
Long wait with only one person on duty
Час отримання/повернення:
good
Оцінка автомобіля:
good
Рекомендували б Ви нас:
yes
no
D**** A***** L****
(1 резервація)
United Kingdom
10.06.2025
Оцінка послуги:
good
No one available to accept the returned car. Was told there would be a shuttle to the airport. Had to leave car unattended and carry my baggage to the terminal.
Оцінка персоналу:
average
Was not there to meet me at the arranged time.
Час отримання/повернення:
good
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Shane Neville John Bertram Naylor
(більше 6 резервацій)
United Kingdom
04.06.2025
Оцінка послуги:
good
Had an issue with the tire but other than that it was a good experience. Will always recommend you guys, always friendly and smiley faces.
Оцінка персоналу:
excellent
Checked me in very good and quickly. Thank you
Checked out very good was very friendly and had a smile.
Checked out very good was very friendly and had a smile.
Час отримання/повернення:
excellent
Оцінка автомобіля:
good
Price for 2 weeks should get a better discount but still very reasonable.
Рекомендували б Ви нас:
yes
no
R***** J**** B*******
(більше 6 резервацій)
United Kingdom
31.05.2025
Оцінка послуги:
good
Easy online booking system. Very pleased your agents use portable iPads now to check in - no lengthy forms to duplicate!!
Оцінка персоналу:
good
Very quick and professional. Arrived on time too!
Very good polite and efficient
Very good polite and efficient
Час отримання/повернення:
good
Оцінка автомобіля:
average
The car was very noisy and although it had done 63,000 miles we could tell it was well used. The engine when revved was incredibly loud. We felt it needed a service.
Рекомендували б Ви нас:
yes
no
Elvira Vladimirovna Godwin
(більше 6 резервацій)
United Kingdom
20.04.2025
Оцінка послуги:
good
Оцінка персоналу:
good
We were not explained that the drop off office in Bourgas is locates outside the airport in the town. In fact we were told that it is at the airport in front of the Terminal. Our SatNav also brought us to the airport terminal. It was a bit stressful. The rest of the service was excellent.
excellent service
excellent service
Час отримання/повернення:
average
Оцінка автомобіля:
good
We were not explained that the drop off office in Bourgas is locates outside the airport in the town. In fact we were told that it is at the airport in front of the Terminal. Our SatNav also brought us to the airport terminal. It was a bit stressful. The rest of the service was excellent.
Рекомендували б Ви нас:
yes
no
Anthony Olver
(1 резервація)
United Kingdom
18.04.2025
Оцінка послуги:
good
Very good Ivan was very helpful and it only took a few minutes to collect the keys and be on our way
Оцінка персоналу:
excellent
great service very friendly and professional service couldn't ask for better
he was wonderful even under pressure he really set my mind at rest about some damage to the car very understanding and professional
he was wonderful even under pressure he really set my mind at rest about some damage to the car very understanding and professional
Час отримання/повернення:
good
Оцінка автомобіля:
excellent
used top renta car years ago they were good then but now they have gone even furthered and give a wonderful service i will certainly use them again, very professional and friendly people and company
Рекомендували б Ви нас:
yes
no
