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Відгуки клієнтів
Рейтинг
94.3 %
від 22436 відгуків Від реальних клієнтів
Рецензії за національністю:
(9700)
(1770)
(1544)
(1506)
(468)
(442)
(394)
(319)
Останні відгуки:
Raul Rodriguez Araujo
(1 резервація)
Spain
14.10.2026
Оцінка послуги:
good
At first, I thought this might be a dodgy business, but I didn't find strong evidence of that, so I decided to give it a go. Everything was fine; the only thing I didn't like was that I followed the head office address on your website and ended up in the wrong place. Please update your address. Later, I realised 'Top Rent a Car head office' on Google Maps would have taken me to the right place, but please update your address, or make it obvious with a Google Maps link.
Professionally, I help large businesses with Web Applications, Design, and booking systems in the cloud - feel free to contact me if you need help.
Оцінка персоналу:
excellent
Georgi processed my booking quickly, explained my policy, how to contact the emergency services, and how road assistance works, prepared all my paperwork for my trip to Greece, gave me a gift, and took me to the car. Everything was ok.
Nikoleta was really helpful. She processed the return quickly and processed my deposit too. I had no issues. She is great! One comment for Top Car: Nikoleta was alone at 9 a.m., and there was a queue of people needing to return their cars. You should get support from the business and bring in more staff to process additional returns in parallel.
Nikoleta was really helpful. She processed the return quickly and processed my deposit too. I had no issues. She is great! One comment for Top Car: Nikoleta was alone at 9 a.m., and there was a queue of people needing to return their cars. You should get support from the business and bring in more staff to process additional returns in parallel.
Час отримання/повернення:
excellent
Оцінка автомобіля:
excellent
The Peugeot 208 is great for a couple with two carry-on suitcases and backpacks. The trunk is not that big; you might fit medium suitcases, but you will struggle with large ones. The car drives smoothly and has multiple USB charging ports (USB-C) and works wirelessly for navigation via Apple CarPlay (or Android Auto).
Рекомендували б Ви нас:
yes
no
Dmitrij Vasiljev
(1 резервація)
Lithuania
14.10.2026
Оцінка послуги:
excellent
Все ок
Оцінка персоналу:
excellent
👍
👍
👍
Час отримання/повернення:
excellent
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Aleksandar Georgiev
(1 резервація)
Bulgaria
14.10.2026
Оцінка послуги:
excellent
Оцінка персоналу:
excellent
Час отримання/повернення:
good
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
C***** J****
(1 резервація)
Ireland
14.10.2026
Оцінка послуги:
excellent
Very helpful and a trouble free experience e.
Оцінка персоналу:
excellent
Час отримання/повернення:
good
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
T***** W******* P*********
(1 резервація)
Poland
14.10.2026
Оцінка послуги:
good
Two points of criticism:
1. There was no information at the airport (Terminal 1) on how to get to the rental office—it really looks bad. The helpline, handled by a virtual assistant, is off-putting. We wasted 30 minutes trying to figure things out outside the terminal before accidentally stumbling upon your shuttle bus; otherwise, we would have had to take a shuttle from T1 to T2 and then another bus to the rental office—which could have taken even longer.
2. The car had a lot of damage. A damaged windshield and a dirty interior weren't marked—verifying this took 15 minutes. All in all, we lost nearly an hour.
And one very positive note: the team.
The best I’ve ever met (and I rent about 5–10 cars a year).
Huge kudos and congratulations there.
Оцінка персоналу:
excellent
Час отримання/повернення:
excellent
Оцінка автомобіля:
good
Рекомендували б Ви нас:
yes
no
Andrzej Karol Korol
(1 резервація)
Germany
13.10.2026
Оцінка послуги:
excellent
It was all good
Оцінка персоналу:
excellent
Час отримання/повернення:
excellent
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Katya Velikova
(більше 6 резервацій)
Bulgaria
13.10.2026
Оцінка послуги:
excellent
Оцінка персоналу:
excellent
Час отримання/повернення:
excellent
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Yossef Rokni
(1 резервація)
Israel
13.10.2026
Оцінка послуги:
good
Оцінка персоналу:
good
The whatsapp communication with you was bad
Час отримання/повернення:
good
Оцінка автомобіля:
average
Рекомендували б Ви нас:
yes
no
Nikolay Kirilov Kolev
(більше 6 резервацій)
Ireland
13.10.2026
Оцінка послуги:
good
Бих дал отлично ако организацията по транспорта до и от летището се коригира и подобри
Оцінка персоналу:
excellent
Час отримання/повернення:
excellent
Оцінка автомобіля:
good
Като цяло автомобила не е лош но за хибрид очаквах да е по икономичен
Рекомендували б Ви нас:
yes
no
D***** A*******
(більше 6 резервацій)
Bulgaria
13.10.2026
Оцінка послуги:
excellent
Отлично обслужване и дружелюбни служители. Ще продължавам да използвам вашите услуги. Благодаря
Оцінка персоналу:
excellent
Отзивчив служител. Благодаря
Час отримання/повернення:
excellent
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
