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Відгуки клієнтів
Рейтинг
94.2 %
від 21873 відгуків Від реальних клієнтів
Рецензії за національністю:
(9453)
(1704)
(1535)
(1457)
(457)
(427)
(382)
(308)
Останні відгуки:
Ivan Yefimov
(1 резервація)
Ukraine
18.08.2026
Оцінка послуги:
bad
Manager at Varna did not show small scratches on the car
But manager in Burgas took administrative deposit for those small scratches, which i have not done for sure.
Оцінка персоналу:
bad
Час отримання/повернення:
good
Оцінка автомобіля:
bad
Рекомендували б Ви нас:
yes
no
K******* P******* P*****
(1 резервація)
Bulgaria
05.08.2026
Оцінка послуги:
bad
Оцінка персоналу:
excellent
Час отримання/повернення:
excellent
Оцінка автомобіля:
average
Автомобилът миришеше ужасно, при тръгваме очаквахме при проветряване да се оправи, но се наложи цял ден да търпим тази ужасна миризма.
Иначе служителите бяха любезни и бързи.
Рекомендували б Ви нас:
yes
no
P**** N******* I*****
(4-5 резервацій)
Bulgaria
04.08.2026
Оцінка послуги:
bad
Противоречиви и неточни изказвания от съпорта по телефон и WhatsApp относно поведението при лека щета, довели до ненужно ангажиране на пътна полиция с дълго чакане и налагане на глоба. Изпращане на грешен договор от същата поддръжка.
Оцінка персоналу:
excellent
Час отримання/повернення:
average
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Michael Ernest Johnson
(більше 6 резервацій)
United States
23.07.2026
Оцінка послуги:
bad
I’m returned the rental car two days early. They charged me a “late return fee”! They said the fee was because I returned the car after 9 pm. They advertise as a 24 hour a day rental car company. This is ridiculous!
Оцінка персоналу:
average
None
Bad attitude
Bad attitude
Час отримання/повернення:
good
Оцінка автомобіля:
good
None
Рекомендували б Ви нас:
yes
no
D****** P****** G****
(більше 6 резервацій)
Germany
12.07.2026
Оцінка послуги:
bad
Връщането е кошмар - написах вече отзив и отговора е стандартен. 🤷♂️
Оцінка персоналу:
excellent
Тук беше бързо.
Служителката беше супер. Процеса е кошмар! Бункера супер горещ! Климатика не смогва, чакане яко на опашка. Връщането е кошмар - написах вече отзив и отговора е стандартен. 🤷♂️
Служителката беше супер. Процеса е кошмар! Бункера супер горещ! Климатика не смогва, чакане яко на опашка. Връщането е кошмар - написах вече отзив и отговора е стандартен. 🤷♂️
Час отримання/повернення:
average
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
H****** K**** H*****
(1 резервація)
United Kingdom
11.07.2026
Оцінка послуги:
bad
we arrived at 11.30 pm to drop the car as agreed in the contract. Your agent was in the airport to get customers & just arrived, so I told him can you drop me to airport, he answered; I have 2 customers it will be after an hour, I said I don't want to loose my flight & his answer you can walk to airport.
it was 12 midnight I have one large bag & 2 smaller ones & I am 72 years old , I said I can't do it I don't know the area.
2ndly we met with another 2 senior citizens in your office who brought them from airport, they were very upset that they have been waiting for him for 35 minutes as told by them.
Оцінка персоналу:
average
Час отримання/повернення:
average
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Iliana Nikolova
(4-5 резервацій)
Italy
07.07.2026
Оцінка послуги:
bad
Sled 50 km pokaza senzor za spukana guma, spirachkite mnogo svireha, bez navigacia
Оцінка персоналу:
excellent
Barzo naemane
Barzo vrashtane
Barzo vrashtane
Час отримання/повернення:
excellent
Оцінка автомобіля:
bad
Ne preporachvam opel corsa. Hyundai se vodi a po niska cena a pak ima mnogo poveche ekstri
Рекомендували б Ви нас:
yes
no
Tal Valdman
(більше 6 резервацій)
Israel
05.07.2026
Оцінка послуги:
bad
להלן תרגום טבעי ומנומס לאנגלית:
The service was only for returning the car.
We encountered heavy traffic due to an accident and informed your service about the delay. We were delayed by only one hour.
Despite this, we were charged for an entire extra day, as well as for a scratch on the vehicle that we did not cause.
Because we were in a hurry to catch our flight, we had no choice but to pay the charges.
We have been loyal customers of your company, but after this experience, we will carefully reconsider using your services in the future.
Оцінка персоналу:
average
להלן תרגום טבעי ומנומס לאנגלית: The service was only for returning the car. We encountered heavy traffic due to an accident and informed your service about the delay. We were delayed by only one hour. Despite this, we were charged for an entire extra day, as well as for a scratch on the vehicle that we did not cause. Because we were in a hurry to catch our flight, we had no choice but to pay the charges. We have been loyal customers of your company, but after this experience, we will carefully reconsider using your services in the future.
Час отримання/повернення:
average
Оцінка автомобіля:
average
Рекомендували б Ви нас:
yes
no
Christiaan Jules J Rosez
(більше 6 резервацій)
Belgium
03.07.2026
Оцінка послуги:
bad
In the nearly 3 hours it took me to get my hands on a reserved car from collecting my luggage, I have had plenty of time to observe and try make any sense of the company's processes. From a customer experience point of view it is a beyond at uncomfortable, unpleasant and ineffective. This cannot yield good busines
Оцінка персоналу:
average
Waiting for the shuttle to the car park to arrive, waiting for the shuttle to fill up, queuing outside a portable container in full sun, queuing inside the portable container. I kept thinking of the many KPIs that this operation could work at and at a better suited brand name, like "Stop Renting Cars"
Again, plenty of time to observe the circus that anno 26 is the company's operation. Too many families and kids exhausted from the wait in torrid weather. And the lack of care of the staff whose principal focus seems to be avoiding eye contact.
Again, plenty of time to observe the circus that anno 26 is the company's operation. Too many families and kids exhausted from the wait in torrid weather. And the lack of care of the staff whose principal focus seems to be avoiding eye contact.
Час отримання/повернення:
bad
Оцінка автомобіля:
good
Not the car I had reserved, but
Рекомендували б Ви нас:
yes
no
Ladislav Travnicek
(1 резервація)
Czech Republic
30.06.2026
Оцінка послуги:
bad
Nobody on the desk when I was returning car
Оцінка персоналу:
bad
I hade to leave keys and others without final cotrol car on parking no 17 no demidges have tofo
Час отримання/повернення:
average
Оцінка автомобіля:
bad
Рекомендували б Ви нас:
yes
no
