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Відгуки клієнтів
Рейтинг
94.2 %
від 21618 відгуків Від реальних клієнтів
Рецензії за національністю:
(9346)
(1682)
(1531)
(1435)
(448)
(414)
(378)
(299)
Останні відгуки:
Joelle Inowlocki
(1 резервація)
Belgium
19.07.2026
Оцінка послуги:
excellent
Оцінка персоналу:
excellent
Час отримання/повернення:
good
Оцінка автомобіля:
good
Рекомендували б Ви нас:
yes
no
V***** D******
(1 резервація)
Bulgaria
19.07.2026
Оцінка послуги:
excellent
Оцінка персоналу:
excellent
Час отримання/повернення:
excellent
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Hanon Chonticha
(більше 6 резервацій)
Bulgaria
19.07.2026
Оцінка послуги:
average
I've rented with TOP RENT many times but this is the first time I had an unfair experience.
Upon returning the last rental this morning (19/07/26), discovered a "new" scratch was discovered at the front of the car that was a bit over the accepted size (around 2-3 cm).
I've stopped taking pictures of the car when the contract became all digital and because I trusted the team as the check seemed thorough.
Nothing has happened at all during my rental that could have created that scratch (which doesn't look recent) and I know that it's hard to proof with no picture but what made me truly frustrated was that the last photo of the car that they had was from March. We're in July and that photo was used to make me pay for the damage which is not ok.
Moreover, I had the top protection that I already paid for 35€ that should have taken care of this yet I had to pay 30€ of "admin fee" on top? Why bother with the insurance if this is the case?
We have a friend who just had the same experience with this "new unregistered scratch" also a couple of weeks ago and it would be better if Top Rent encourages their customers to take pictures before leaving, as there own pictures are not even trustworthy anymore, dating from several months back.
Оцінка персоналу:
good
He was very nice and efficient, but maybe he could have checked the car before giving it to me.
I always trusted the team at Top Rent so left right away without taking pictures.
This is not the return staff's fault.
This is not the return staff's fault.
Час отримання/повернення:
average
Оцінка автомобіля:
bad
Рекомендували б Ви нас:
yes
no
E** L*** U****
(1 резервація)
Israel
19.07.2026
Оцінка послуги:
excellent
The agent was perfect, very polite and helpful. The only problem we had, was finding the agency. The taxi driver did not know it and took us to a place 500 meters away from it. The car was excellent.
Оцінка персоналу:
excellent
Very helpful and spoke perfect english.
As before.
As before.
Час отримання/повернення:
good
Оцінка автомобіля:
excellent
Not my job
Рекомендували б Ви нас:
yes
no
D******** T***** D******
(2-3 резервації)
Portugal
19.07.2026
Оцінка послуги:
good
Оцінка персоналу:
excellent
Час отримання/повернення:
good
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
S****** G******* S********
(4-5 резервацій)
Bulgaria
19.07.2026
Оцінка послуги:
excellent
Колата беше добра, обслужването винаги на ниво!
Оцінка персоналу:
good
Много любезен и забавен! Благодаря за количката за колекцията :)
Час отримання/повернення:
good
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
L**** K****
(1 резервація)
United States
19.07.2026
Оцінка послуги:
excellent
Top rent a car truly cares and looks out for its customers. Deffinetly appreciated. Will always chose this company if they keep up this level of service.
Оцінка персоналу:
excellent
Час отримання/повернення:
excellent
Оцінка автомобіля:
average
The peugot was.... meh. On Top Rent-a-cars side, te wind shield wipers were VERY worn out and of course we drove through two extreme downpours. Windshield wipers that didnt work made it very difficult and dangerous to drive. On the review of the car, it was a okay car to get around. Android auto didnt work for me and the shifting and power of the car was boggy and hard shifting it seemed like compared to a different car's ive drove. This was a great car to get around in otherwise with great gas mileage.
Рекомендували б Ви нас:
yes
no
Olesia Shkvara
(4-5 резервацій)
Ukraine
18.07.2026
Оцінка послуги:
excellent
Оцінка персоналу:
excellent
Час отримання/повернення:
good
Оцінка автомобіля:
average
Рекомендували б Ви нас:
yes
no
D***** K****** B******
(більше 6 резервацій)
Bulgaria
18.07.2026
Оцінка послуги:
excellent
Оцінка персоналу:
excellent
Час отримання/повернення:
good
Оцінка автомобіля:
good
Рекомендували б Ви нас:
yes
no
Andreas Eichler Moller
(1 резервація)
Germany
17.07.2026
Оцінка послуги:
excellent
Оцінка персоналу:
excellent
Час отримання/повернення:
excellent
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
