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Відгуки від незалежних сайтів
Відгуки клієнтів
Рейтинг
94.2 %
від 20050 відгуків Від реальних клієнтів
(8428)
(2231)
(1584)
(1542)
(1313)
(415)
(391)
(353)
(280)
Останні відгуки:
Bala Kumaran Mohan
(більше 6 резервацій)
Bulgaria
12.10.2025
Оцінка послуги:
average
Great cars but we were late by an hour due to the fact that our kid got his hand dislocated and we happened to go to hospital in Sunny beach, even then they charged us 150+ leva extra for one car ( fine + one day rent + tax) we took two cars so overall it was 300+ leva. which is nothing but ridiculous. We were never informed that there will be a late fee if we drop off late.
Оцінка персоналу:
average
Good
She was kind of rude and haven’t treated us professionally. Not considerate for the reason given. Pointed out I was late for the past drop off too. I never knew that there will be so high late fee. We haven’t quarrelled or argued just paid the fees as someone else was waiting for the car.
She was kind of rude and haven’t treated us professionally. Not considerate for the reason given. Pointed out I was late for the past drop off too. I never knew that there will be so high late fee. We haven’t quarrelled or argued just paid the fees as someone else was waiting for the car.
Час отримання/повернення:
good
Оцінка автомобіля:
excellent
Excellent car
Рекомендували б Ви нас:
yes
no
M****** J***** R****
(1 резервація)
Germany
10.10.2025
Оцінка послуги:
average
Оцінка персоналу:
average
Час отримання/повернення:
good
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
I***** P*************
(1 резервація)
Lituania
10.10.2025
Оцінка послуги:
average
Оцінка персоналу:
average
Час отримання/повернення:
average
Оцінка автомобіля:
good
Рекомендували б Ви нас:
yes
no
H******* R******
(1 резервація)
Germany
09.10.2025
Оцінка послуги:
average
To get the car tooks long time. The agent was more than 1 hour too late.
Оцінка персоналу:
average
I had to wait more than an hour (1:18 h). No excuse, only an email.
No problems.
No problems.
Час отримання/повернення:
average
Оцінка автомобіля:
excellent
Positiv: They brought the car.
Рекомендували б Ви нас:
yes
no
Katerina Nedelcheva Belcheva
(1 резервація)
Bulgaria
25.09.2025
Оцінка послуги:
average
Оцінка персоналу:
average
Не отговори на повечето въпроси при наемането на колата. Не съм сигурна дали се дължи на недостатъчно обучение или познание с услугите които фирмата предлага. Не обясни условията за предаването на колата и локацията което ми прочини неудобство и закъснение за полета он летище София.
Добро обслужване , въпреки всички неудобства пречинени от липсата на предоставяне на информация при наемането на колата.
Добро обслужване , въпреки всички неудобства пречинени от липсата на предоставяне на информация при наемането на колата.
Час отримання/повернення:
average
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
L***** K*******
(1 резервація)
Israel
15.09.2025
Оцінка послуги:
average
Оцінка персоналу:
average
Час отримання/повернення:
average
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Janos Samu
(1 резервація)
Bulgaria
13.09.2025
Оцінка послуги:
average
The service in general was fine, I liked the car. It worked well. However, I must consider the threat of charging me for the cleaning of the vehicle (which, apart from extreme cases, is supposed to be part of the service, it was always like that in my fifteen year experience) an implicit price-raise. From now on I will add the extra €20 to your prices when making my choice for a car hire.
I would add in general, that the main cost of hiring a car is not the hiring fee itself, but the other items (insurance, cleaning fee) without those one is running a considerable risk potentially making the whole trip unrelaxing.
Оцінка персоналу:
good
It was the end of the person's shift, we were clearly short on time. It is supposed to be a very serious act as oncoming damage fees can depend on it. It was also dark, the vehicle was difficult to inspect.
This part was quick and professional, carried out in minutes.
This part was quick and professional, carried out in minutes.
Час отримання/повернення:
good
Оцінка автомобіля:
good
I need to mention that the interior (upholstering) was slightly worn down. The tire pressure indicator lit up unnecessarily. Still, the car was perfectly usable for a tour of 1500km. It is a small car though, not like travelling in a Bentley.
Рекомендували б Ви нас:
yes
no
K******** M***** H******
(більше 6 резервацій)
Bulgaria
01.09.2025
Оцінка послуги:
average
Тази услуга беше много добра, но отскоро нещо се е променило. Вече не сте номер едно. Да накараш клиента да измие колата или да плати за нейното измиване е меко казано тъпо, при положение, че цената е много близка до конкуренцията.
Оцінка персоналу:
excellent
Час отримання/повернення:
average
Оцінка автомобіля:
good
Рекомендували б Ви нас:
yes
no
Florian Eichler
(2-3 резервації)
Germany
31.08.2025
Оцінка послуги:
average
picking up the car was not a pleasant experience. From arriving at the counter in the terminal until I had the car it took me more than one hour. seems like the process is very manual and not enough agents to manage the queue.
Оцінка персоналу:
excellent
kind and supportive
kind and supportive
kind and supportive
Час отримання/повернення:
average
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Aleksandar Petkov Hristov
(4-5 резервацій)
Bulgaria
31.08.2025
Оцінка послуги:
average
Оцінка персоналу:
excellent
Час отримання/повернення:
good
Оцінка автомобіля:
average
Рекомендували б Ви нас:
yes
no
